Odoo Support
CYBAT Stand Besides You For Odoo ERP Support & Maintenance
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Package 2 |
Package 3 |
Package 4 |
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Price
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$ 150 /Month
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$ 290 /Month
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$ 430 /Month
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$ 899 /Month
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Tickets
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15
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30
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45
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100
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24X7 Support
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Custom Module Included
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Development Included
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Functional & Technical Support
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Enterprise & Community
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Ticket TIme
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1 hour
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1 hour
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1 hour
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1 hour
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Medium
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Zoom,Skype,
Whatsapp & Gmail |
Zoom,Skype,
Whatsapp & Gmail |
Zoom,Skype,
Whatsapp & Gmail |
Zoom,Skype,
Whatsapp & Gmail |
- In supportive modules the chances of consuming more than a single ticket are high as they require more time sometimes to study functionality.
- Standardized time for a ticket is an hour.
- In the support plans CYBAT offers packages as ticketing system to best suit your business size so you can choose the most suitable option. The package once acquired can be upgraded or resubscribed.
- Remote support mediums are E-mail, Whatsapp, Hangout, Telephone, Skype, Zoom, Team Viewer and Anydesk.
- The time of package starts as soon as the payment is done by the customer.
- Priority in the Odoo ticketing system in support is managed as High, Medium and Low with the response times as 1, 3 and 6 hours.
- Customer is responsible for providing proper information regarding the bug or problem he is facing for CYBAT to resolve it timely.
- Tickets are provided on a monthly basis.
- Remaining Tickets will expire after month end if not used.
- Custom Packages can be provided as per requirement.
Odoo ERP Support & Maintenance
CYBAT provides ERP Support & Maintenance as a vital service. A team with technical and functional parts collaborate to deal with the queries you ask. We also assist to identify various technical issues which you face and guide you with proper solutions. We provide a range of supports through customization, documenting, bug fixing, consulting and all allied supports you desire.
CYBAT’s products & solutions are designed for small to medium and huge companies willing to optimize & boost their performance.
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