Cybat

+92 (300) 427-5780

info@cybat.net

Office 47,48 Mediacom Trade City Faisalabad

Odoo Support

Odoo ERP Support and maintenance is an integral service provided by Cybat

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Package 1
Package 2
Package 3
Package 4
Price
$ 111 /Month
$ 222 /Month
$ 333 /Month
$ 777 /Month
Tickets
15
30
45
100
24X7 Support
Custom Module Included
Development Included
Functional & Technical Support
Enterprise & Community
Ticket TIme
1 hour
1 hour
1 hour
1 hour
Medium
Zoom,Skype,
Whatsapp & Gmail
Zoom,Skype,
Whatsapp & Gmail
Zoom,Skype,
Whatsapp & Gmail
Zoom,Skype,
Whatsapp & Gmail

1. The chances of consuming more than one incident in the case of supporting modules as we may require more time studying its functionality. Therefore, the chances of consuming more incidences will be high.

2. The standardized time allocation for an incident is one hour and if it exceeds the time range each additional hour will be considered as an incident.

3. Cybat offers multiple support plans for businesses who need a robust, foolproof, and reliable ERP system for their business efficiency and productivity. Cybat Support Plans offer highly responsive technical support, implementations, post-installation support, and more. Our flexible support plans are intelligently crafted that you pay only for the services you need and the time we spend addressing your ERP issues.

4. Cybat provides remote Odoo support via text, telephone or screen sharing within the agreed response times. The Support Mediums include:

  • Email
  • Telephone
  • Skype
  • Team viewer
  • Zoom
  • Anydesk
  • Hangout

5. Cybat support period starts soon after the successful payment from the customer. The work commences from the date of amount received from the customer.

6. Cybat’s Odoo support services will be only applicable for the all versions of Odoo. Support area includes:

  • Odoo user functional training
  • Odoo functional assistance
  • Odoo technical guidance
  • Bug fixing

7. To enable Cybat to respond towards certain Odoo problems, we may require that customer furnish Cybat with a test case and sufficient documentation to allow recreation of the Odoo problem.

8. The customers are responsible for maintaining an appropriate connection to the Internet or your telecommunication medium in order to avail remote support service from Cybat.

Odoo ERP Support & Maintenance

Odoo ERP Support and maintenance is an integral service provided by Cybat. Our team comprising both functional consultants and technical supports caters to all range of problems you ask for. We help you to identify different kinds of technical issues which you face in your company and guide them with proper solutions. Our experienced and technically qualified team provides numerous supports via customizing, documenting, bug fixing, guiding and other allied supports. We provide numerous services among the users in Odoo.

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Our Odoo Services